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Hey there, my name is Radu

Radu Chiriac

HPC Technical Engineer at EVIDEN

I have been working in Tech Support for over 10 years. I am a tech enthusiast, passionate gamer and Linux user. I started learning Linux at 35 and been using it ever since.

Communication
Team Work
Problem Solving

Skills

Experiences

1
EVIDEN

July 2023 - Present

Brasov, Romania

Eviden is an Atos business that brings together its digital, cloud and big data & security business lines. It will be a global leader in data-driven, trusted and sustainable digital transformation. A next-generation digital business, Eviden stems from worldwide leading positions in digital, cloud, data, advanced computing and security.

HPC Technical Engineer

July 2023 - Present

Responsibilities:
  • Supporting the server infrastructure for a German auto maker for one of it’s most critical projects.
  • Using Puppet for configuration management and automatic patching of RHEL 7.9 servers.
  • Monitoring the infrastructure using ManageNow for Datacenter Monitoring (MN4DCM) from Fujitsu.
  • Participating in a project to migrate existing remote locations to a more streamlined solution.

ATOS IT

Feb 2022 - July 2023

Brasov, Romania

Atos is a leader in cloud and digital workplace, number 1 in managed security services in Europe and number 2 worldwide leader in Security. With these capabilities plus best-in-class computing power and the pioneering Quantum Learning Machine, Atos is helping to design the future of the information space.

Technical Engineer - HPC Services

Feb 2022 - July 2023

Responsibilities:
  • Supporting the server infrastructure for a German auto maker for one of it’s most critical projects..
  • Reviewing all the existing technical documentation and updating it accordingly to the current requirements.
  • Using Puppet for configuration management and automatic patching of RHEL 7.9 servers.
  • Monitoring the infrastructure using ManageNow for Datacenter Monitoring (MN4DCM) from Fujitsu.
2

3
CGS Romania

April 2018 - Feb 2022

Brasov, Romania

CGS Inc. is a worldwide provider of Business Applications, Enterprise Learning and Outsourcing services offered in 25 languages from multiple locations.

Technical Support Engineer - OKTA

April 2020 - Feb 2022

Responsibilities:
  • Resolving support tickets submitted by customers.
  • Helping new admins to implement SSO, MFA and federation for their applications using SAML, OIDC and SCIM.
  • Writing new Knowledge Articles for problems and possible solutions not yet documented.
  • Troubleshooting Okta Access Gateway (a reverse proxy solution offered to customers to protect on-prem applications using header-based authentication and authorization) using ssh connections and Linux CLI.
L2 Technical Mentor - DELL

April 2018 - March 2020

Responsibilities:
  • Provide guidance and support for the Level 1 support team.
  • Liason with the Level 3 team and create Jira tickets for them and other internal teams.
  • Create and share new training materials for latest products.

CGS Romania

Aug 2012 - April 2018

Bucharest, Romania

CGS Inc. is a worldwide provider of Business Applications, Enterprise Learning and Outsourcing services offered in 25 languages from multiple locations.

Technical Support Agent - LENOVO

Oct 2014 - April 2018

Responsibilities:
  • Log new support tickets received by phone or email.
  • Troubleshoot hardware problems related to laptops, PCs or tablets.
  • Find root cause for the issues and provide solution to customers.
Back Office Agent - SPRINT

Aug 2012 - Oct 2014

Responsibilities:
  • Receive internal orders from employees in Citrix or by email.
  • Perform eligibility checks and process the orders.
  • Contact the employees and update account details when not valid.
4

5
Mediafax

Aug 2009 - April 2010

Bucharest, Romania

Mediafax is the first independent news agency in Romania and was established in 1995. It is a leader in providing news and information in realtime.

Monitoring Editor

Aug 2009 - April 2010

Responsibilities:
  • Monitor the news from Romania’s major TV channels.
  • Record and capture snippets that contained key words based on customer’s requests.
  • Provide summary and translation for those news snippets to customers.

Education

Bachelor Degree in International Relations and European Studies
Numeric: 8.6 out of 10
Taken Courses:
Course Name Total Credit Obtained Credit
European Studies 10 9
History of the European Union 10 10
Communication and Negotiations Skills 10 8
European Law 10 9
Extracurricular Activities:
  • Obtained my Cambridge Advanced English (CAE) diploma during college. Currently this is known as C1 Advanced.
Baccalaureate Diploma
Numeric: 8.16 out of 10
Extracurricular Activities:
  • Participated in various school olympics for English, Physics and Mathematics.
Public School Nr 2, Piatra-Neamt
1995-1999
Secondary School Certificate
Extracurricular Activities:
  • Reached the Regional Stage in the Mathematics school olympics;
  • Took chess and rifle shooting classes at the local Children’s Club.

Accomplishments

CompTIA Linux+ ce Certification
Comptia Dec 2021 - Dec 2024

Earners of the CompTIA Linux+ certification have the knowledge and skills required to succeed in a Linux operating system environment. CompTIA Linux+ earners have demonstrated the ability to configure the system, navigate the command line, and use common package management systems. They are also able to customize the environment, create scripts and configure networking.

Okta Certified Consultant
OKTA Nov 2021 - Nov 2023

Okta Certified Consultants are technically proficient at implementing the Okta service in a variety of configurations. Consultants have experience integrating common applications, such as Office 365 and G Suite, with Okta. They also have extensive experience scoping and implementing complex Okta integrations involving multi-forest and multi-domain environments, advanced single sign-on, and inbound federation with Okta. They have working knowledge of Okta APIs and custom configuration options.

Okta Certified Administrator
OKTA Aug 2020 - Nov 2023

Okta Certified Administrators are technically proficient at managing the Okta service. They have extensive knowledge about how Okta enables advanced User Lifecycle Management scenarios involving security policy frameworks, supported SSO options, and advanced directory integration for cloud and on-premise access. Administrators use Okta policies to control user access. Administrators map identity attributes and data transformations using Universal Directory; they also troubleshoot issues.

Google Cloud - Create and Manage Cloud Resources
Google Nov 2021

By completing this quest, you learn how to do the following: Write gcloud commands and use Cloud Shell, create and deploy virtual machines in Compute Engine, run containerized applications on Google Kubernetes Engine, and configure network and HTTP load balancers. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment.